Add Live Countdown Timers to Retention.com Triggered Emails
Embed a Tickvio timer in emails triggered by Retention.com's identity resolution. No integration needed. Timer counts down live on every open.
Get Started For FreeRetention.com identifies anonymous website visitors and triggers email campaigns through your existing ESP. While Retention.com doesn't send emails directly, the emails it triggers through your connected ESP (Klaviyo, Mailchimp, ActiveCampaign, etc.) can include Tickvio timers.
When Retention.com identifies a visitor and pushes them into your ESP's flow, the triggered email renders the Tickvio timer just like any other email in that ESP. The timer is placed in the ESP email template — not in Retention.com itself.
This means Tickvio timers add urgency to Retention.com's highest-value touchpoint: the moment a previously anonymous visitor is identified and emailed for the first time.
Tickvio works the same way with other email platforms. See how it integrates with Bloomreach, Omnisend, Drip, and Mailchimp. Ready to get started? Set up your first timer or see a live demo.
How to Add a Tickvio Timer
Create an Evergreen Timer in Tickvio
Open Tickvio and create a timer. For Retention.com triggered emails, evergreen timers are ideal — each identified visitor gets a personal countdown from when they first open the email.
Add the Timer to Your ESP's Template
Open the email template in whatever ESP Retention.com triggers — Klaviyo, Mailchimp, ActiveCampaign, Omnisend, or any other supported platform. Add the Tickvio embed code to the template using that ESP's HTML block method. The timer goes in the ESP template, not in Retention.com itself. Each ESP has its own HTML block approach, but the Tickvio embed code is identical across all of them.
Retention.com Triggers — The Timer Is Live
When Retention.com identifies a visitor and triggers the ESP flow, the email renders with the live countdown. The visitor sees a personal deadline to act on the offer. Because Tickvio's evergreen timer starts from each recipient's first open, the countdown is always accurate regardless of when Retention.com identifies the visitor or when the ESP triggers the email.
Why This Integration Works
Adds Urgency to Identity-Resolved Emails
Retention.com's value is identifying anonymous visitors. Tickvio's value is adding urgency to the email that reaches them. Together, the identified visitor sees a personal countdown — creating immediate motivation to convert.
Works with Any ESP Retention.com Connects To
Tickvio timers work in every ESP that Retention.com integrates with — Klaviyo, Mailchimp, ActiveCampaign, Omnisend, and others. The timer goes in the ESP email template, not in Retention.com. This means you don't need separate timer configurations for different ESPs. One Tickvio timer can be embedded in templates across multiple ESPs if Retention.com triggers to different platforms.
Evergreen Timers Match Per-Visitor Timing
Each visitor is identified at a different time. Tickvio's evergreen timer gives each one a personal countdown from their first email open — perfect for Retention.com's per-visitor trigger model.
Most popular ways to use the timer
Timer Use Cases
First-Touch Offer with Urgency Timer
When Retention.com identifies a visitor and triggers a welcome email in your ESP, include a Tickvio evergreen timer with a 24-hour special offer. The visitor sees a personal deadline from their first open. This first-touch timer is the highest-impact placement because the identified visitor is seeing your brand in their inbox for the first time — the timer creates immediate motivation to act.
Browse Abandonment with Time-Limited Discount
Add a Tickvio evergreen timer to browse abandonment emails triggered by Retention.com. Offer a 48-hour discount on the products the visitor viewed. Each identified visitor sees their personal countdown from first open. The timer transforms a passive product reminder into a time-limited offer, driving faster conversions from visitors who showed interest but left without purchasing.
Cart Recovery with Hold Timer
If Retention.com triggers a cart recovery flow in your ESP, add a Tickvio evergreen timer showing a 24-hour 'cart hold' countdown. Each visitor sees their personal deadline from first open. The visual countdown drives faster checkout completion by creating the impression that their cart items are reserved for a limited time — which is significantly more compelling than text-only urgency copy.
Compatibility Details
How it works: Timer is embedded in the ESP email template that Retention.com triggers. Works with any ESP Retention.com connects to.
Best timer type: Evergreen (personal countdown per identified visitor).
Rendering: Animated GIF in Gmail, Apple Mail, Yahoo, and mobile clients. Static fallback in Outlook desktop.
Add a Countdown Timer to Your Retention.com Triggered Emails
Frequently Asked Questions
Does Tickvio integrate directly with Retention.com?
No direct integration is needed. The timer goes in the ESP email template that Retention.com triggers. Tickvio works at the ESP level, not the Retention.com level.
Which ESPs work with both Retention.com and Tickvio?
Any ESP that supports HTML in email templates — including Klaviyo, Mailchimp, ActiveCampaign, Omnisend, and every other ESP Tickvio supports.
Should I use fixed-date or evergreen timers?
Evergreen. Retention.com identifies visitors at different times, so each person should see a personal countdown from their first email open.
Does the timer work for first-time identified visitors?
Yes. The timer renders on first open regardless of whether the recipient has previously received emails from you.